Privacy Policy

Effective Date: August 6, 2022
Last Updated: April 8, 2025

MonaLisa AI built the Monalisa Chatbot App as a free utility service. This service is provided at no cost and is intended for use as-is.

This Privacy Policy outlines our practices for collecting, using, and protecting your information when you use the app.

1. Information We Collect

  • Device Information: Device ID, IP address, OS, model, diagnostics.
  • Usage Data: Screens visited, interactions, general analytics.
  • Log Data: Crash reports and technical logs.
  • Vehicle Numbers: Saved locally on your device for faster access.

We do not collect personal identifiers like your name, email, or contact information.

2. Third-Party Services

We use third-party services for ads and analytics:

  • Google Play Services
  • AdMob
  • Firebase Analytics

3. Cookies

While we don’t use cookies directly, third-party services may use them to enhance experience. You can manage cookie settings in your device.

4. Data Security

We follow standard security practices to safeguard your data. No sensitive or personal data is stored on our servers.

5. Children’s Privacy

MonaLisa AI does not knowingly collect information from children under 13. If such data is found, it will be deleted immediately.

6. External Links

The app may link to trusted government platforms such as:

  • Paytm Challan Payment
  • Parivahan Monalisa Chatbot Portal

These sites are external and not managed by us. Please review their policies before use.

7. Legal Disclaimer

MonaLisa AI is not affiliated with any government authority. The app pulls data from publicly available sources to simplify access to traffic challan and vehicle information.

We do not process any payments. All payment actions are redirected to the official government portals such as Parivahan or Paytm.

8. Updates to This Privacy Policy

We may update this policy periodically. Check this page for the latest version.

9. Contact Us

For questions or concerns, contact us: